diamond exchange

diamond exchange App support

Contact
+91 3206055052

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will securely log you in. You no longer need to remember a password or use your email to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP, try clicking "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you should be able to log in and access the updated app. This should resolve any problems you were experiencing and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money collected cannot be accessed. Withdrawals can be made with a minimum amount of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all Know Your Customer (KYC) details are uploaded and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, some users may experience delays with payment processing, requiring a wait of up to 24 hours in certain cases. This payment delay can extend the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money earned from playing games using the bonus amount. This allows you to keep the rewards you earn, while keeping the original bonus separate.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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